Sustainability Vision | 天鈺科技 Fitipower

Partner Co-prosperity

ESG

Sustainability Vision

Home
ESG
Sustainability Vision
Partner Co-prosperity

Partner Co-prosperity

In the after-sales service, quality, and safety of products, we seek total satisfaction and recognition of both customers and users. In employee human rights, integrity and, ethics, and environmental protection, we further request for the development of a sustainable partnership with ESG interdependency with the supply chain.

Goals

Achieved

On-going

Issue	Goals	2022 Target
Customer Service	Customer satisfaction increase 1 point year by year	Customer satisfaction > 83 points
Compliance	Local Procurement > 65% 100% of the suppliers comply with conflict-free procurement	Local Procurement > 65%
Compliance		100% of the suppliers comply with conflict-free procurement
Supplier Evaluation and Communication	Publish Fitipower Supplier Code of Conduct 100% of the suppliers implement RBA SAQ and the result is used as a reference for the procurement.	A sustainability assessment item is incorporated in the supplier evaluation

Customer Satisfaction

Satisfaction of Major Customers

Procurement Practices

In 2021, we worked with 259 suppliers, among which 89 were new suppliers. The total procurement amount was about NT$11.5 billion, wherein $8.2 billion were spent on local procurement, occupying 71% of the total amount.

Responsible Sourcing of Minerals

49 suppliers were investigated in 2021. The collection rate was 100%. According to the result of the investigation, all of the suppliers used 3TG minerals from RMI-certified smelters. There were a total of 125 qualified smelters.

Supplier Evaluation

Note:

Actions taken by grade: A—increase purchase or reward; B—no reward; C—reduce purchase; D—failed, reduce purchase and request for corrections by a time limit.